Privacy Policy

1. Introduction

JerinLab (“we”, “our”, or “us”) is a Shopify and iOS development agency operating globally. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (jerinlab.com) or engage our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company name when you contact us or submit a project inquiry
• Project details, budget range, and service requirements shared through our contact forms
• Communication records from email, Calendly bookings, or Slack conversations
• Payment and billing information when you engage our services (processed by third-party processors — we do not store card details)

We also collect limited technical data automatically: IP address, browser type, pages visited, and referral source via analytics tools.

3. How We Use Your Information

• To respond to project inquiries and provide service proposals
• To deliver agreed development services (Shopify, iOS, mobile apps)
• To send project updates, invoices, and service-related communications
• To improve our website and understand how visitors interact with it
• To comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Data Sharing

We may share your information with trusted third parties only where necessary:

• Payment processors (e.g. Stripe, Wise) to handle billing
• Project management tools (e.g. Notion, Slack, Linear) used to manage client projects
• Analytics providers (e.g. Google Analytics) to measure website performance
• Legal authorities if required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is typically retained for 5 years following project completion for legal and accounting purposes. You may request deletion at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at hello@jerinlab.com.

7. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand visitor behaviour. You can control cookies through your browser settings. We do not use advertising or tracking cookies.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over HTTPS.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use of our website or services after updates constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions, contact us at: